Delivery
UK
- Free Standard Delivery on all orders (3-5 working days)
- Express Delivery = £5 (1-2 working days)
- Free Express Delivery on all orders above £200
Europe
- Standard Delivery = £10
- Please note that any custom import duties and taxes are the responsibility of the customer and are not covered by Colmere.
US and Rest of World
- Standard Delivery = £20
- Please note that any custom import duties and taxes are the responsibility of the customer and are not covered by Colmere.
Returns
UK Orders
If something is not quite right you’ve got 14 days to send back your items for a full refund or Exchange. All we ask is that items are in an unused, unaltered condition and returned with their tags and packaging. In order to make a return, please contact for shipping information: contact@colmere.com
Please note that shipping charges with be excluded from the refund amount. If your order qualified for free shipping and all items are returned, Colmere will deduct the standard shipping cost from your refund amount.
Return costs and shipping method are the responsibility of the customer. Unfortunately at this time we are unable to offer free returns on orders, but this is something that we hope to be able to offer in the future. Colmere will notify the customer on receipt of the returned item and process the return instructions. Please note that refunds may take up to 10 days to appear after you have received a receipt of your returned item.
Sale items follow the same return conditions as outlined above for full-price items.
For any further queries, please contact us by email using contact@colmere.com
International Orders (Europe and RoW)
If something is not quite right you’ve got 14 days to send back your items for a full refund or Exchange. All we ask is that items are in an unused, unaltered condition and returned with their tags and packaging. In order to make a return, please contact for shipping information: contact@colmere.com
Please note that shipping charges with be excluded from the refund amount. If your order qualified for free shipping and all items are returned, Colmere will deduct the standard shipping cost from your refund amount.
Return costs and shipping method are the responsibility of the customer. Unfortunately at this time we are unable to offer free returns on orders, but this is something that we hope to be able to offer in the future. Colmere will notify the customer on receipt of the returned item and process the return instructions. Please note that refunds may take up to 10 days to appear after you have received a receipt of your returned item.
Sale items follow the same return conditions as outlined above for full-price items.
For any further queries, please contact us by email using contact@colmere.com
Returns Process (UK, Europe and RoW)
1. To start your return, please contact us by email using contact@colmere.com
2. Colmere will provide you with return instructions.
3. Parcel up your item and send this back to us.
4. Colmere will confirm receipt of your return and process your return instructions.